The height of the wash basin is 73cm (2ft 5in). We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The lighting levels at the reception point are good. At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust. The car park is located in front of the main entrance. A key is not required for the accessible toilet. The following link is for Southern Railway. . Summary This is an inpatient unit. This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. Look at what worked at other hospitals and learn from each other. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). Take the A325 Farnham Road, turning right at Heath End traffic lights onto the A287 Odiham/Basingstoke Road. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Visited Inpatient mental health services on October 2022, Report review titled Receptionist went above and beyond Thank you kindly as unsuitable, by Anonymous - Posted on 27 September 2022. By clicking any link on this page you are giving your consent for us to set cookies. review titled Great People, poor management. View on a map. Follow BBC South East on Facebook, on Twitter, and on Instagram. For more information, visit our Getting Help page. There is step free access to the reception point. There is a push button alarm in this cubicle. There is/are 4 Blue Badge parking bay(s) within the car park. The contrast between the wall-mounted grab rail(s) and wall is good. Handrails are at the recommended height (90cm-100cm). Each report covers findings for one service across multiple locations, Farnham Road Hospital (Mental Health Unit) Menu Virgin Care Services Ltd. Farnham Hospital & Centre For Health. Acute mental health problems where service users are a danger to themselves or others or under section of the Mental Health Act. Endoscopy is conveniently located on the east side of the hospital. there are some services which we cant rate, while some might be under appeal from the provider. Chertsey, Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. There are manual, heavy, single doors to enter and exit the stairwell on all floors. Map and contact details. At conservative gathering, Trump is still the favourite. Farnham Road Hospital is a specialist mental health hospital, providing round-the-clock support to adults and older adults experiencing acute mental ill-health as well as housing community mental health and day services. There is not a shelf within the accessible toilet. Farnham Road Hospital, There are not separate entry and exit doors in the lift. We found that people were not always supported by enough staff who were suitably qualified and skilled. Visited Inpatient mental health services on February 2022, Report review titled 136 suite experience as unsuitable, I was on Mulberry ward, most of the staff are unapproachable, rude, and are uninterested. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. For more information about what these symbols mean, view our Accessibility Symbols Guide. Tel: 01372 216666. Senior Matron: Sima Magama Services on the ground floor include: a mental health for working age ward. There is a clear level manoeuvring space of 150cm 150cm in front of the lift. The height of the toilet seat above floor level is 48cm (1ft 7in). Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. The type of flooring in walkways and corridors is vinyl and tiles. Stagecoach South operates a bus from The Borough to Farnham Road every 3 hours. 12 January 2012, In the service is performing exceptionally well. Handrails do extend horizontally beyond the first and last steps. Handrails are at the recommended height (90cm-100cm). 2023 BBC. The main building is a Grade II listed building. KT16 0QA, In There is room for a wheelchair user to manoeuvre. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Go straight over the roundabout at the top of the B3013 Fleet Road. The main building is a Grade II listed building. Telephone: 0300 222 5932, Associate Director Substance Misuse Services: Katy Matthews The route from the car park to the entrance is accessible to a wheelchair user with assistance. Copyright 2023 AccessAble. There is a/are female sanitary and general domestic waste disposal units. Highfield and Brookham pupils break rules to raise 1,100 for charity. The width of the door opening is 85cm (2ft 9in). There is sufficient space to write or sign documents on the counter. view a map of the South West satellite clinics, Ashford Health Centre - Ashford Hospital, London Road, Ashford, TW15 3FE - 01372 216666, Joseph Palmer Centre - 319 Walton Road, Molesey, West Molesey, KT8 2QG - 01372 216666, Bramdean - Worple Road, Staines Upon Thames, TW18 1ED - 01372 216666, St Davids Health Centre, Hadrian Way, Stanwell, Staines-upon-Thames, Stanwell, Staines TW19 7HE 01372 216666, Theta Clinic - Lyons Way, Frimley, Surrey, GU16 7ER - 01372 216666, Sunbury Health Centre - Green Street, Sunbury on Thames, TW16 6RH, 01372 216666, Walton Community Centre - Manor Rd, Walton-on-Thames, KT12 2PB - 01372 216666, Woking Community Hospital - Heathside Road, Woking, GU22 7HS - 01372 216666, Xchange - 20 High Street, Woking, Surrey, GU21 6BW - 01372 216666, Staines Methodist Church - Thames Street, TW18 4SD - 01372 216666, 40 Degreez - Dogflud Way, Farnham, Surrey, GU9 7UT - 01483 450256, Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256, Cranleigh Medical Practice - 18 High Street, Cranleigh, Surrey, GU6 8AE - 01483 540256, Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256, The Mill Medical Practice - Cattershall Mill, Godalming, GU7 1JW - 01483 450256, Caterham Valley Medical Practice - Eothen House, Eothen Close, Caterham, CR3 6JA - 01737 768333, Clarendon House - 28 West Street, Dorking, RH4 1QJ - 01737 768333, Cobham Health Centre - 168 Portsmouth Road, Cobham, KT11 1HT - 01737 768333, Horizon Hub Epsom - Horizon House, 28 Upper High Street, Epsom, KT17 4RS - 01737 768333, Moat House - Moat House Surgery, Worsted Green, Merstham, RH1 3PN - 01737 768333, Tadworth Medical Centre - 1 Troy Close, Tadworth, KT20 5JE - 01737 768333, The Arches - Redhill Methodist Church, Gloucester Rd, Redhill, RH1 1BP - 01737 768333. The wash basin can be reached from seated on the toilet. This information is for the entrance located to the front of the building. Disposal facilities are available in the cubicle. The height of the step(s) is/are between the recommended 15cm and 18cm. Disposal facilities are available in the cubicle. If our guide needs updating - just let us know using this form. Signs indicating the location of this lift are clearly visible from the entrance. Free 2 hours. The lift is approximately 8m (8yd 2ft) from the main entrance. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. The ramp/slope is located to the left of the main entrance. Signs indicating the location of the stairs are clearly visible from the entrance. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. The ramp/slope is located at the rear of Farnham Road entrance and to the right side of the main hospital. There are seven wards at Lancaster Road Hospital: (i) Bek - learning disability (adults) assessment, treatment and rehabilitation services (ii) Farnham - adult inpatient services, male (iii) Harland - low secure forensic long term treatment ward for male adults with a learning disability (iv) Langley - low secure forensic rehabilitation ward for The colour, design and typeface of signs is consistent throughout the building. Official information from NHS about Farnham Hospital & Centre For Health including contact details, directions, opening hours and service/treatment details Find the travel option that best suits you. There is sometimes a glimpse of the ward manager, who seems to be able to be involved in decisions about people shes never had a conversation with. The step(s) is/are located to the right of the main entrance. There is not a play area or toys/books for a child to play with. The soap dispenser cannot be reached from seated on the toilet. For more information about what these symbols mean, view our Accessibility Symbols Guide. Farnham Road Hospital - Farnham Road Entrance. Farnham Road Hospital (Mental Health Unit). This is not meant as a negative review as I do believe the regular staff are trying their hardest. By clicking any link on this page you are giving your consent for us to set cookies. St Helier Hospital in shocking state of disrepair, Epsom College headteacher and daughter died of shotgun blasts, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance of the main hospital building. [2] As you face the toilet pan the transfer space is on the left. Guildford, Farnham Road Hospital (Mental Health Unit) in Guildford is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the . There is a push button alarm in this cubicle. It is managed by Surrey and Borders Partnership NHS Foundation Trust. Inadequate Laurel House, Farnham Hospital and Centre For Health opening times Opens in 11 h 23 min Updated on 25/11/2022 Opening Hours Hours set on 19/03/2021 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 15:00 Saturday Closed Sunday Closed Monday 09:00 - 17:00 Upcoming Holidays Valentine's Day 14/02/2023 09:00 - 17:00 It feels like there are too many patients for the amount of allocated nurses, it would be nice to see nurses able to spend time interacting with patients and therefore improving patient recovery time by getting to know the individual they are then discussing in MDTs, professional meetings, ward rounds and hand overs. Stagecoach South Email My nephew who was admitted the day before and I wanted to be able to reasure my sister her son was ok as she was on holiday. we have taken enforcement action. Thank you for your feedback and suggestions. Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities. the service is performing well and meeting our expectations. The main building is a Grade II listed building. The colour contrast between the external lift controls and the control plate is good. Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 615 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Mada Mangira Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact The contrast between the walls and floor is fair. The height of the step(s) is/are not between the recommended 15cm and 18cm. Magnolia Ward, The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. Mental health Care and support Pregnancy NHS services Farnham Road Hospital Farnham Road Hospital Ratings and reviews Overview Departments and services Facilities Contact details, map and directions Reviews Leave a review Reviews Displaying 1 to 5 of 5 Receptionist went above and beyond Thank you kindly out of 5 There is not a flashing fire alarm beacon within the cubicle. The colour contrast between the external lift control plate and the wall is good. Surrey Police said . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Click here to view a map of the South West satellite clinics. The height of the towel dispenser is 136cm (4ft 6in). Send your story ideas to southeasttoday@bbc.co.uk. Provided and run by: Surrey and Borders Partnership NHS Foundation Trust. Lift doors do not contrast visually with lift lobby walls. The contrast between the dropdown rail(s) and wall is good. There is ramped/sloped or stepped access at this entrance. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Video, Russian minister laughed at for Ukraine war claims, US-made cheese can be called 'gruyere' - court, Alex Murdaugh's legal troubles are far from over, AOC under investigation for Met Gala dress, Sonic boom heard as RAF Typhoon jets escort plane, The children left behind in Cuba's exodus, Nelson's 97th-minute stunner gives Arsenal victory, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. United Kingdom, Ward Manager: Georgia Payne Service Manager:Susannah Spindler, Trust Crisis Line: 0300 456 83 42 There is step free access throughout the majority of the building. Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 798 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Georgia Payne Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact There is a dropped kerb between the car park and the venue. Clear signs indicating the facilities on each floor are provided on lift lobby landings. Turn east from North County Blvd (1100 East) on to 90 North. Find out about the disabled access at this site and plan your visit in advance. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. The reception point is approximately 8m (8yd 2ft) from the main entrance. The floors which are accessible by stairs are LG, 2. See our concept designs for the exterior of the new hospital and how it fits with. The door(s) open(s) away from you (push). Read about our approach to external linking. The contrast between the dropdown rail(s) and wall is poor. Any other browser may experience partial or no support. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. The lift is located within the ground floor entrance lobby. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. The contrast between the external door and wall is poor. The lift does not have an audible announcer. The reception point is approximately 4m (4yd 1ft) from the main entrance. The car park is located to the side of the building. The height of the soap dispenser is 88cm. The height of the toilet seat above floor level is 46cm (1ft 6in). The lift is located within the level 1 lobby, by reception. The internal controls for the lift are within 90cm - 120cm from the floor. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. There is sufficient space for a wheelchair user to use the waiting area. The toilet roll holder can be reached from seated on the toilet. Let's make care better together. i-access, Two Bridges,Guildford Street,Chertsey,Surrey,KT16 9AU Most people told us that they were satisfied with the care and treatment provided. The height of the toilet roll holder is 64cm (2ft 1in). The height of the bell/buzzer is 131cm (4ft 4in). On street marked Blue Badge bays are not available. There is a dropdown rail on the transfer side. Assistance may be required because there is / are slopes/ramps. Continue onto The Crossways, then onto The Drive. The handrail(s) is/are on both sides going up the ramp. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they The dimensions of the accessible toilet are 232cm x 302cm (7ft 7in x 9ft 11in). Handrails do cover the flight of stairs throughout its length. You will be directed to the back of the hospital where there's Endoscopy patient parking stalls near the entrance. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. i-access,Laurel House, Farnham Road Hospital, Farnham Road, Guildford, GU2 7LX There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. the service is performing exceptionally well. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). Detailed information, also GU2 7LX There are separate entry and exit doors in the lift. The toilet is not for the sole use of disabled people. The crash happened on Folly Hill, close to the junction with Hoghatch Lane. I have just returned from visiting my nephew on Rowan ward No rating/under appeal/rating suspended Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 The lateral transfer space is 150cm (4ft 11in). The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. view a map of the North West satellite clinics. Farnham Road Hospital, The wash basin is not placed higher than 74cm (2ft 5in). [3] The Royal Surrey County Hospital moved to its current site in Egerton Road in Guildford in 1979. The contrast between the external door and wall is good. Surrey GU2 7LX, Once referred, people come for appointments across our three main bases/ satellite clinics. Access to the waiting area is unobstructed. There is not a road to cross between the car park and the entrance. There is not a bell to attract attention. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The height of the soap dispenser is 98cm. The following link is for South Western Railway services. There is level access to the consultation / treatment room. Signs indicating the location of this lift are clearly visible from the entrance. there are some services which we cant rate, while some might be under appeal from the provider. There is level access to this accessible toilet. Bus operators. Alternatively, you can take a bus from East Croydon to Guildford, Farnham Road Hospital via Kingston, Cromwell Road Bus Station, and Friary Bus Station in around 2h 48m. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. there are some services which we cant rate, while some might be under appeal from the provider. The colour contrast between the external lift controls and the control plate is good. the service isn't performing as well as it should and we have told the service how it must improve. The nearest toilet is located to the main hospital entrance. Services within the building include: Community mental health services, health visitor services, inpatient mental health services and wards and social work services. History. Doesnt matter what were going this this is bottom line, this place is not for everybody and I think certain areas should be re thought about. the service is performing badly and we've taken enforcement action against the provider of the service. No rating/under appeal/rating suspended The name / number of the room surveyed was; Family Visiting. Staff are trained to use the hearing system. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that, I have just returned from visiting my nephew on Rowan ward Any other browser may experience partial or no support. Clear signs indicating the facilities on each floor of the building are provided on landings. Standard toilet facilities are available. Operated by First Berkshire & The Thames Valley and South Western Railway, the London Heathrow Airport (LHR) to Guildford, Farnham Road . There are manual, heavy, single doors to access the lift lobby on all floors. There is ramped/sloped access at this entrance. Close menu. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. NB: Map points may not be 100% accurate and are for general reference only. The main door(s) open(s) automatically (towards you). Good We do this in partnership with WDP, a specialist national non-profit organisation. the service is performing badly and we've taken enforcement action against the provider of the service. Guildford Station, Guildford is 429 meters away, 7 min walk. Each report covers findings for one service across multiple locations. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. The following link is for Arriva Bus services. Close menu. The height of the reception counter is high (110cm+). Farnham Road Hospital, Find out about the disabled access at this site and plan your visit in advance. Language interpreters can be provided on request. Leatherhead, The lift does not have a visual floor indicator. The toilet roll holder is placed higher than 100cm (3ft 3in). The managers simply don't care. Clear signs indicating the facilities on each floor of the building are provided on landings. Farnham Road, The nearest stations to Farnham Road Hospital are: Farnham Road Hospital, Guildford is 110 meters away, 3 min walk. Please contact the service directly if you require directions. to the reviews on this page says it all really. The following link is for Southern Railway. There is a waiting area close to the reception point. The contrast between the walls and floor is good. The dimensions of the lift are 150cm x 246cm (4ft 11in x 8ft 1in). RG45 7EG. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. Address Farnham Road Guildford Surrey GU2 7LX Get directions (opens in Google Maps) Phone 0300 5555 222 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. on the right to withdraw consent, can be found in the website's privacy policy. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Handrails do cover the flight of stairs throughout its length. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . Its obvious that all of the regular staff try their best with the resources they have.