As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. This will be required if you have AVS turned on within your Sage Pay account. You have entered an incorrect value for the card security code which is invalid. The request to ABORT a deferred transaction was successful. 3D-Authentication failed. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. I need the MLNX_OFED for the infiniband network card works properly. Cannot create a token from a token transaction. Does a summoned creature play immediately after being summoned by a ready action? This value should be alphanumeric and 38 characters in length. The Authorisation process failed, due to an internal server error. The PaymentSystem does not support direct refund. No further action required. The GiftAid field specifies whether you wish to apply gift aid to the transaction. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Only zero or positive decimal values, to 2 decimal places. The request to VOID a transaction was Successful. The resource requested is no longer available and no forwarding address is available. The request was well-formed but contains invalid values or missing properties. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. Initialise the console without deleting save data. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. You must supply one of the following nodes with this command, either OR . You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. Why are physically impossible and logically impossible concepts considered separate in terms of probability? The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. The transaction would has failed due to the fraud rulebase which you have set up onto your account. The supplied is not available on any merchant accounts associated with this vendor account. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. If you need to process this transaction, you will need to process the Authenticated transaction again. An example would be Japanese Yen (JPY). A valid value is required,this must be value between 0 and 100000.00. The request to Cancel an Authenticated transaction was successful. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. If the card holder's name is longer than that, just send the first 50 characters in your POST. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. You must check your code to ensure that you only use a fully qualified URL. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The total value of all REFUNDs can never ever exceed the original transaction value amount. Follow the steps to solve this issue . The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. Check that the user does not already exist. More information on the different TxTypes can be found within the protocol document. 3D-Authentication required. A transaction is unable to be registered without this information. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. Error: only 0 Devices available, 1 requested. The card type you sent in the CardType field is not active on your account. The certificate must not be in the AT_SIGNATURE part of a container. It is normally a number, but can contain characters depending on the acquiring bank. Please use the mobile device. The encryption method is not supported by this protocol version. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. If you are providing a value which has more that 20 characters then you will receive this system message. You can follow the question or vote as helpful, but you cannot reply to this thread. If a value is supplied, should contain either 0 or 1. The Authorisation was Declined by the bank. If the address is longer than 200 characters, you will receive this system message. Error parsing the request XML. All cards issued are part of a range - this is defined by the first 9 digits of the card number. Card number validation is required for payment processing when a customer presents a card. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). A credit or debit card number must be entered in the card number box provided on the payment screens. You cannot set the administrator password using vspaccess. Select Device Manager in the results and when it loads expand the Display Adapters node. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The Transaction was Registered Successfully with Sage Pay. GBP for UK Sterling, USD for US Dollars and EUR for Euros. The Delivery Address1 contains invalid characters. You will need to check your code to ensure you are submitting the correct value. The Amount including surcharge is outside the allowed range. Are you sure you want to create this branch? You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. Start Row and End Row range too large. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). The request was unsuccessful due to an unexpected condition encountered by the server. The VendorName is invalid or the account is not active. This system message is generated when you have not supplied the correct value in the VPSTxId field. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. e: A black screen should appear. The command passed in the parameter was not recognised. Invalid system used for the related transaction. Currency fields should contain 3-letter ISO 4217 codes e.g. Incorrect Percentage value entered. If you receive this message, a code related error has occurred on the Sage Pay systems. Discover why the boy has been trapped . Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. The syntax of the request was not understood by the server. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The bank did not respond within an acceptable time limit. Explanation: The card number you have entered is not supported as a card type on the Opayo system. Transaction is not allowed without 3D secure authentication. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. Please ensure that you only use a fully qualified URL. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. Asking for help, clarification, or responding to other answers. Please ensure that you only use a fully qualified URL. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. Overlaps with an existing rule. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. The Related transaction is not a DEFFERED payment. bloomfield, nj water meter replacement. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Values such as PAYMENT, DEFERRED, REFUND etc. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. The GiftAid flag is invalid. Please supply ISO 4217 standard currency codes. The server received an invalid response from the upstream server while trying to fulfil the request. You will need to check to ensure that the correct value is being submitted. If this error message has only appeared on one transaction, then please retry the transaction again. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. The Vendor or Vendorname format is invalid. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. Check your code to ensure that you only use a fully qualified URL. The card type field contain a value which specifies the card that is being sent to us. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. This URL must be http:// or https:// and be less than 255 characters long. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. If we receive a POST from any other server, you will see this error message. Any other values or characters will not be allowed and will result in this error message. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. The check digit invalid. Any URL's which are longer will generate this system message. Sexta, 26 de novembro de 2021 The BillingAddress field which you have provided is longer than what is allowed. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. Styling contours by colour and by line thickness in QGIS. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. can not be less than 8 characters. The BillingPostCode field which you have provided is longer than what is allowed. Please provide different value. Moonrise Fall is a brain teaser-filled world mixed with classic adventuring, exploration, and collecting. A transaction is unable to be registered without this information. You can only AUTHORISE an AUTHENTICATED transaction. You can only RELEASE or ABORT a DEFERRED transaction. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. All VendorTxCodes should be unique. Thanks for contributing an answer to Stack Overflow! A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The Email Message contains invalid characters. You will need to check you code and correct one or the other field to fix this problem. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. The vendor does not match with the vendor who registered the token. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The Transaction has already been Refunded. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. The expiry date of the card that you have entered on the payment pages is in the past. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. This value is 10 alphanumeric characters long and should be retrieved from your database. Please use format dd/MM/yyyy HH:mm:ss. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. You will need to ensure that the start date selected is not later than the current date. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. Please ensure that you are sending the correct value in the TxType field. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. The client failed to send a request in the time allowed by the server. Try a different card" solved. The Success URL value will need to be provided within your crypt string when posting your transaction registration. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. To review, open the file in an editor that reveals hidden Unicode characters. The BillingAddress and BillingPostCode are required. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. The PhoneID is not registered to any vendor account. 3) Live with it as is. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. If a card ExpiryDate value of 1509 was passed this would generate this error code. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. The Delivery Firstname contains invalid characters. You will receive this error if you send an AccountType that your Sage Pay account does not support. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. You signed in with another tab or window. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. Everything worked as expected and a new resource has been created. You will need to enter the CV2 or card security code on the payment pages in order to continue. If no value is entered here you will be presented with this error message. There are no card details registered for the token. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. An ERROR has occurred on the Sage Pay System. Invalid command. Cannot create the new user. Possible solutions. When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. When you get this error message the card number and range cannot be validated as the card range is not on our platform and because of this is not supported and will not allow transactions to be processed. Exiting. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. You must also ensure that there are no spaces within this card number. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). Does it have cross-border restrictions? You will need to ensure that the card number that has been entered on the payment pages is a valid card type. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. The Amount you are passing has more digits after than the decimal point than is allowed. Please note that this only applies to Deferred transactions. You will receive this system message when the card number details have been entered incorrectly. XML root node should be vspaccess. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. 3. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. For more information please refer to the protocol guides. The Card Range not supported by the system. The latter rulebase is set up as default on all Sage Pay accounts. A transaction is unable to be registered without this information. No spaces, hyphens or other characters or separators. An active transaction with this VendorTxCode has been found but the Amount is different. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. If you are passing any other characters, or spaces, you will receive this error. Some debit cards require a PIN to be entered. This only occurs if there are problems with your POSTing component. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. The crypt string has been encoded incorrectly. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. The PayPal billing agreement was not accepted or failed. You are therefore unable to perform any further refunds against the original transaction. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Can I tell police to wait and call a lawyer when served with a search warrant? ##### tag either not required for this command or XML structure is incorrect. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The Amount value contains a decimal point. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. 4022: The Card Type selected does not match card number. If a value is supplied, should contain either 0 or 1. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. Please refine the search. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The Vendor Rule Bases disallow this card range. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. The method specified in the Request-Line is not allowed for the resource identified. 123.456 instead of 123.46, then you will receive this system message. Please contact support to re-enable this functionality.