T he works account does exist and is used to access an Azure subscription. So, lets see what can possibly trigger the issue. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. At the moment, neither error message nor the logins show the important difference between the two types of login. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Enter a different account". "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Georges C. Independent Advisor. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. But, I get a message saying "The Microsoft account doesn't exist. Amazingly both messages are right but not well worded. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. You can also get this prompt if your Microsoft account has been deleted for some reason. I set mine up some time ago, personally, with my aol account. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. That should let you at least set up the machine. Enter the email address, phone number, or Skype name you use to sign in then selectNext. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Are there tables of wastage rates for different fruit and veg? How To Choose Knowledge Management Software For Windows. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Thanks for contributing an answer to Super User! Once the account has been created, you can start using that Microsoft service again. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. On Your Dashboard, click on click Schedule next exam button to select your exam. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Windows 11 how to upgrade. How does it not exist when I even have a Facebook account with it? What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? This prevents you from accessing any Microsoft service on your devices. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Then, check for previous emails from Microsoft. Slot in the Microsoft user ID that needs to be recovered. Recover your account by requesting a password reset. It definitely is an Office 365 account that was being used to log in in the previous computer. Asking for help, clarification, or responding to other answers. It keeps happening. I have the same problem. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Not associated with Microsoft. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Head over to Accounts, then Email & accounts. This is an easy fix that I could not find on the Microsoft support fo. Time-saving software and hardware expertise that helps 200M users yearly. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Office LTSC is the enterprise licence version of Office 2021. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Use an alternate account to sign in (if one exists) or sign up for another one. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Now click on "All services.". This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. You wont be able to access your account, and you will receive this error. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. You can use Office Online apps at https://office.com. Then click on "Enable.". I haven't been able to find a way to set that up right out of the box, though. These login loops can happen in software or on Microsofts web site in many different locations. The previous emails from Microsoft will show your account name. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Amazingly both messages are right but not well worded. Try another email address or sign up for a new one. So frustrating. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Type the requested information and selectSend code. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? If not, select the checkbox next to the device. Microsoft will permanently delete any account which has not been active for the past 2 years. MS has got to fix this. Enter a dif Business process and workflow automation topics. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. It would best to check on that. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. An additional address is meant for user account recovery and security purposes. I cannot believe the idiocy of this design. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Microsoft doesnt explain that difference very well, or at all. Has anyone found any fix for this? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Since I'm now joined, I can't check where the option is now. Report abuse. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). I think that's the core of the confusion. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Now hover over History and click on History.. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. @harrymc: there's a chat going on as well. I am having trouble scheduling an exam for MD-100. rev2023.3.3.43278. I worked around it.. every time I try, I . We have problem with the sign in of an account. Try another email address or sign up for a new one. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. This seemed to have created the issue somehow. Power Platform and Dynamics 365 Integrations. Run the SaRA package to uninstall Office. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. This is after creating the O365 email account for the user without issue. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. There is nothing that tells me what types of things I can enter. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through .