You can only return it, and the refund will be processed after approving the request. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Look closely at its gills to see if they are moving in and out. Some shipping companies require that a representative inspect the damaged package. We will process your return or exchange after it arrives. If the fish is sick, you can exchange it for a healthy one. Not eligible for special shipping offers. Train them with harnesses, head collars, and muzzles. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Keep them heated correctly with heat pads, and temperature/humidity gauges. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. The store, however, only allows a return for freshwater fish purchased in-store. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Shop. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. You will not use any knife purchased from Sierra for an unlawful purpose. It is usually found at the bottom of our emails under the disclaimer. 1. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. If you are a repeat customer they also give discounts:). Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Why Is Mediterranean Food So Expensive? We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). Keycodes can only be used during the timeframe specified in the email. In such cases, you may want to return the fish. However, not all pet stores offer a return policy. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. Can I Return Fish To PetSmart? Train them with harnesses, head collars, and muzzles. Submit your email to receive the latest stories and expert advice Any item not meeting the condition standards of this policy will be returned at the customer's expense. If the fish is dead, you can exchange it for a live fish. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. When you bring a fish home from a pet store, you dont bring it with an intention to return. However, some stores may not accept dead fish in certain locations. Sierra Fish & Pets was originally opened in 1972 under the previous name . If you are interested in meeting a specific dog, please contact us in advance to find out if. 2023 COLD WIRE MEDIA. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. Shop. When you buy a fish, you hope to have it for several years. Thursday 11am - 7pm. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. You may choose to take a refund during the online process. Therefore, popular sizes and colors can sell out quickly. Sunday 11am - 5pm. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. We specialize. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Sometimes when you buy a pet from PetSmart, things just dont work out. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. (10 Reasons), Why Is Taco Bell So Expensive? They have detailed information on their website that tells you everything you need to know about these three fish breeds. Get the cat items you need to keep you feline happy. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. Whether you have your first cute little kitten or have a house full of cats. Your email address will not be published. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Come check out our great selection of these and other bird supplies to optimize the birds health. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Both fresh and Saltwater. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Your email address will not be published. Sun 21. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. Returns without a receipt will receive a non-transferable merchandise credit. (His Real Height). (10 Reasons), Why Is Waffle House So Expensive? As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. We are considered one of the top rated saltwater aquarium stores in WA. Our policy is to break even on shipping and handling charges. BBB File Opened: 11/12/2009. Directions. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. (Updated 2023), What Time Does McDonalds Open? But of course, with certain terms and conditions. Shop all our bird products here. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. Saturday 11am - 7pm. Friday 11am - 7pm. We recommend postal insurance on return merchandise. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Policy. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. They also make the return easier by initiating a refund or exchange, according to your preference. Enjoy an aquarium without lifting a finger. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. You can return any unwanted fish to PetSmart. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Shop here for your small animal products, Copyright 2023 Sierra's Pets The company strictly bans mailing them back dead fish. You will need to check to see if your fish is breathing. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Email this Business. Keep them tidy with stain/odor removers, poop bags, and scoops. You may exchange your fish for another fish of the same type or a different type. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. If a discount is applied to an item you will see Discount Details near the item. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. Must ship via truck within the 48 contiguous U.S. only. We understand that there are some exceptions. Customers must also make the exchange within two weeks of the onset transaction. Required fields are marked *. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. And, as proof of purchase, you will also need the original purchase receipt. Hence, they ask for purchase receipts. I. Choose a category to quickly find the help you need. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. The staff will consult with you if your returns meet the criteria to be accepted. View all return instructions. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. For this information, you may have to find out from your nearest Petco store locally. If you think your fish may be dead, check for some of these signs. Bicycles should be reassembled by a qualified bicycle mechanic. We welcome you and youre pets to our family. It is spread all over the country, and you can easily find them on their website as well. (2023 Updated), Does Sam's Club Have Curbside Pickup? Is It Possible To Bring Back PetSmart A Sick Fish? PetSmart does have a warranty on their live fish. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. We strive at this location to be the very best all around pet store in the Seattle metro area. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. At the store, the employees may ask you for a sample of the fish tank water. Shop for your canine companion here. Any exclusions pertaining to an offer will be listed on each keycode email. This is why they include purchase receipts on return terms and conditions. You will be credited for the same price you paid for the fish. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. This will help them figure out which other fish may be a better fit for your tank or your preferences. A Sierra Fish & Pets employs approximately 20+ people. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. returns will not be accepted. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. They may even be able to print off a copy of the receipt. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. For security reasons, we keep a separate database to store web registrations. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. Hope you can find this article on Petsmart return policy fish helpful. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. Keep on reading to find out! You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. We recommend that you place your order immediately. View all return instructions. Avoid using tap water since it may be harmed by it. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Stay up to date on New Arrivals, email exclusives & more. See our selection of cat toy, cat treats, or cat furniture. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. Sierra has decided not to sell air rifles on-line. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. PetSmart tests water for free and will be able to tell you what is safe and what isnt. We will have a wide variety of dogs available, young and old, small and large!