Love the quality & style of the hat & quick delivery! Outstanding Customer Service! . Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Received the order but the box looks like its thrown somewhere. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Product shipped out in a timely manner and arrived well packaged. Date of experience: January 19, 2023 RM Verification can help ensure real people write reviews about real companies. I loved the bag, it's great, and super fast delivery, thank you. The packaging, payment, etc. I received mine within 2 days of ordering and I live in Canada! They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. The quality of Le Grand Bambino bag is amazing. The company was founded in 20019 by Simon Porte Jacquemus. Anyone can write a Trustpilot review. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. From the package to the product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I love your collections every year. Simon talked about it and said they had big problems in may June but I think its resolving. Buy collage-effect dresses and separates online now at NET-A-PORTER. In addition, the fact of sending us a little booklet I find it super cool. I cannot track my order and furthermore they delay it more than it should alwayss. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. I shouldnt have to call France. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. | Read 41-60 Reviews out of 545 I ordered the wrong size and had to return the item. Find out how we combat fake reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you very much.I especially loved the packaging- as always :). Sizing is great, the quality is superb and I will certainly reorder from the website. Revoke a Website or App's Access to your Login with Amazon Information. Privacy Policy Use Switch Accounts. It was it left to sit in the pouring rain. Companies can ask for reviews via automatic invitations. Verification can help ensure real people write reviews about real companies. 1-888-550-9675. The return process was perfect and easy! Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. I am still waiting for the product and I have not received any email when they will send to me . Much better of you used dhl not ups. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Coinbase customer support number is online now. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. To find out more and learn how to opt out, please visit our People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Suggested companies are based on peoples browsing tendencies. They sent my address wrong to UPS, told me it was my fault! She is in love with them. Jacquemus. I ordered the Grand Bambino bag. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. What we offer: + Competitive hourly rate of $16/hour. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Quality is great! was ok but the delivery with UPS was HORRIBLE. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Much better of you used dhl not ups. Fabulous Quality and Design! The return process was perfect and easy! By the time I got home it wasnt there. Very clear navigation and easy check out experience. Date of experience: 19 January 2023 MO Really poor ordering from France to the UK. The return process was perfect and easy! Pretty things in your Shop Jacquemus is great!!! The pants were the perfect color, fit well and well made! . It goes against our guidelines to offer incentives for reviews. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Shop the best in modern womenswear with the most recent collection from Jacquemus. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Available 24/7. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. Full-time - Part-time - Temporary -Contract. Users can call our helpline number to resolve their crypto related ptoblems quickly. We also ensure all reviews are published without moderation. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. I cant even use it. The ordering was easy and the quickness of the shipping was amazing. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The return process was perfect and easy! I love your collections every year. I would have expected more for that money. It wont even fit a card in there. To find out more, please visit our Privacy Policy. Beautiful experience! I will never ever buy anything from them again. Love the quality & style of the hat & quick delivery! When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. I love my bag! and the service is great and shipping is fast! Shop with us and discover why Mytheresa is your final destination for online shopping for women. I love that it was delivered to me super fast! Got this a gift for my wife, she fell in love with it! After 60 days, we will attempt to assist with repairs and/or obtaining . Thank you for the fast delivery. But obviously they have some customer service issues at the moment. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Delivery was left on doorstep whilst I was at work. - 10 Hour availability per week. My experience was amazing! | Read 21-40 Reviews out of 698 When I found the box it was soaked and so was the inner bag the pocketbook was sent it. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Because of this I wouldnt order again.. We also ensure all reviews are published without moderation. It was it left to sit in the pouring rain. Awful brand terrible business. I ordered the Grand Bambino bag. Continuez, vous etes parfait.Tres belle journee. Fabulous Quality and Design! English. All rights reserved. Ordered a bag and returned it. The packaging, payment, etc. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. The order arrived on time and every item came very well packed. I am always extremely pleased with all the items I have ordered. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anyone can write a Trustpilot review. You are very welcome to get in touch for size and styling advice or with any further questions on your order. and the service is great and shipping is fast! Reddit and its partners use cookies and similar technologies to provide you with a better experience. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Fast delivery, very nicely packed.Amazing product. Does polene has a us number (really asking :) I know they are more low cost that him but still)? Beautiful experience! It was really fast and satisfying! A member of our support staff will respond as soon as possible. When it was delivered I wasnt home. Sign out of Your Account on the Amazon Website. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All previous emails sent to you from my private email prior to involving PayPal were ignored. Even though the shipping was super fast, the cap i received unfortunately is not properly black. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. The bag is okay but a bit dusty and dirty. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When it was delivered I wasnt home. 1. It was left on my porch in the pouring rain for two days. Overnight shipping is available for $20. Coinbase customer support number is online now. I received my parcel late and it then ruined a gift to someone. I ordered the wrong size and had to return the item. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Training: 11 weeks, Monday-Friday. Two days later I received my tracking and got my packages. I ordered the wrong size and had to return the item. My experience was amazing! All rights reserved. I love that it was delivered to me super fast! Manage Your Backup Payment Methods. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Outstanding Customer Service! Position: Remote Customer Support. $100 coupon code. Anyone can write a Trustpilot review. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Find out how we combat fake reviews. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. The delivery was made very quickly and arrived in very good condition. I love my bag! I ended up ordering from FarFetch and the bag will arrive Tuesday. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I do not recommend ordering anything from their site, idk what happened but it is a mess. What should i do. 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