Find out how we combat fake reviews. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. When I got to the store, the young man took my card in and re-ran it for payment. Your self check out is hardly a convenience. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. The cake had an image I had selected from your website. Thank you. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Disability and food assistance, so every penny counts. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I have the unused gift card and proof of purchase. So they make you think you must buy 4, but no, only one is enough. We have researched this matter and added thecoupon to the consumers advantage card. Pros. Feedback has its perks! | Giant Eagle This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Of the others, I choose G.E. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. The company even offers refills for pet medication. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Desired outcome: They are not the only game in town. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Giant Eagle expands discounts to products nearing 'best-by' date to Desired outcome: For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Their produce is always rotten. Kitchen employees told me to go to cashier to have it removed. They bring them out and put them in your truck for you. The kitchen manager needs fired. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Last friday, I placed an order for pickup at Giant Eagle. Don't deserve even 1 star for that area. I was told I would hear back in 2 to 3 weeks. Giant Eagle reviews & complaints.
I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Table of Contents show. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. i had over one dollar on the advantage card for fuel perks for gas. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Close it down! I have been going back and forth with customer service about a $10 bonus perk i never got. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Note that complaint text that is displayed might not represent all complaints filed with BBB. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. nav-opener. I have 3 children ,2 of which are very sick . Disgusted I found a grey looking mealworm. The associate said to go ahead. Everyone I talk to keeps telling me they will get back with me the next day. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. I don't know what was up her skirt today but it was totally uncalled for. I went to get a replacement today and it was almost $200. I purchased chicken salad Giant Eagle last night, 9-28-18. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . code: [protected] [protected]. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. comment. The public deserves better than the service that GE provides. 38 complaints closed in the last 12 months. Desired outcome: And bugs. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Hope the conversation the 3 associates had was very good. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn Country fried steak & eggs were. I realize that's how it works. The organic section isn't huge at this store. They never want to cut the meat that's available. 3. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Here are 20 things you might not know about Giant Eagle. auth #04520C UPDATE: He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Complaints: When empty the cart basket closes. He said he was sorry and didn't even know they were closed down?? i have to go back to the website to send a reply. Getgo employee do not have lunch break in 2 years. We cannot discuss details around this or any situation that may be under investigation. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Check out charged $16.99. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 This is unacceptable. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Submit a complaint and get your issue resolved. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. My family work there. Order was $20 more than what the original order placed indicated. I went today 6-2-2021, asked for short ribs. Desired outcome: So I have called repeatedly and was told the discount would be added, but it never has been. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Anyone can write a Trustpilot review. No one seemed to care about the mistake made in the store. Working for curbside sucked. show of laziness coming from the higher ups. 261 7008. Desired outcome: This is not the 1st time this has happened to me. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. On pick up on Dec17 prices increased. I purchased 3- $100 gift cards via the Giant Eagle App. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! $#*! Desired outcome: NEVER GOING BACK, Desired outcome: Fresh food. 5-7 minutes he was gone. For the price I paid, I am very disappointed in the quality. I am left with a $139.99 gift card that I cannot use because it does not have a pin. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Good MorningThe consumer's request was filled in December, however, it appears they never received it. Pay for this replacement part that your car wash broke. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Too bad. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Giant Eagle Company. I. Country fried steak & eggs were. I ordered my food and got my receipt. I went to Giant Eagle in Washington Pa for vaccines. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Giant Eagle expands discounts to food nearing its 'best-by' date Very disappointing. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Giant Eagle on the App Store I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. My husband and I tried to eat it but ended up throwing most of it away. 1. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. I did so and spoke with 3 representatives and opened up a case. Then, i went in. Giant Eagle has extremely terrible customer service. Pay is not enough and they use you as a tool rather than a hard working human being. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA.
The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. HIGHEST PRICES ANY WHERE! It's already been renovated so I guess bringing back products that are no longer sold. I'll go to Kroger's from now on. BBB Business Profiles generally cover a three-year reporting period. This is unacceptable. Toggle navigation ctMobi - Find a local buinsess in your area. Flu shots are only available from 10a-6p. You've lost sight of customer service. I also work for a pharmacy in the area for 5 years. Store associates think that they own the grocery world. Learn how the rating is calculated 1 complaint. ADDITIONAL LINKS I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval If she was helping it would not be anyone to watch! I mostly shop at giant eagle for gift cards to earn fuel back. Never had such a bad experience before. Tip for consumers:Please be nice to the people that serve you. This pack was so dried out, and the breading so hard, that you could hardly eat it. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Giant Eagle has extremely terrible customer service. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. There was a manager standing at front of store with one cashier checking out a long line of customers. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Same person who called me answered. somehow the fuel perks vanished . Companies can ask for reviews via automatic invitations. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. In hopes to fix this issue for me and other customers for future. Everyone is so polite and friendly. Wide selection of private brand goods. It's sad to see that people will accept eating a piece of edible paper. Awful. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. They can't because it's simply laziness. named Heather - very immature for the title that she holds. They were VERY rude to say the least, there was no need for it. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Also, why did i not earn perks on Dec. 17 and Dec. 22? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I have been a customer for Giant Eagle for a very very long time. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I have had other items before. Or does that all fall on computers today? 8-2-22 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. good bye giant eagle. but 2. This is certainly an attempt to get people to switch to the new MyPerks program. Overall im frustrated, but I just want my money refunded. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Your loosing your customer base. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. I love Giant Eagle Curbside Pickup. Time: 1:28 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. This happened on November 6th, 2022. at around 1600. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. I placed an online order for a cake at your location in cleveland on Chagrin rd. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. GE card number 78012 Need a loyalty card to self check out As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Even the store manager was unaware that flu shot hours were limited! Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Online order website shuts you down from making any changes long before the order is being shopped. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . I am extremely dissatisfied with the service provided to me today. Or does that all fall on computers today? Well guide you through the process. Policies | Giant Eagle Cross contamination can and does happen. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Claim your listing for free to respond to reviews, update your profile and manage your listing. Regards,
I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. DOWNLOAD OPTIONS download 1 file . Desired outcome: I think that's obvious, Dec 7 2022 As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I shall not go back to them. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. I STOPPED SHOPPING HERE During the pandemic because prices are so high! This person was watching everyone in the line as if they were stealing. First off the staff should at least attempt to look busy but there are little ears everywhere. I just don't understand how this could happen. I was very upset. Get the food ad on the mailers. thanks for the listen. (******* ****** **************. Prices are lower and bags are plastic. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. We also ensure all reviews are published without moderation. 2412 customer reviews of Giant Eagle. She didn't know how to remove it. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Giant Eagle's meat is also a better variety than other stores. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Some of my articles are about CX (customer experience) and leadership. I said well we waited all that time and the car ahead of us received their prescription so how we would know? GIANT EAGLE - 14 Photos & 22 Reviews - Yelp Out of 477 Giant Eagle employee reviews, 70% were positive. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage DOUG?greatfront of house mgr. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews [To assist us in bringing this matter to a close, we would like to know your view on the matter.] if customer service reviewed purchases they woul see all are made in my name with my debit card. All the time. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. The employee came up to me after my cart was full and I was almost ready to check out. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Early History. Giant Eagle, (store #4029). I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Search Results for Giant Eagle Pharmacy - everycaller.com User; Business User; . Great service on Curbside Pickup in Erie! Here are 8 tips for writing great reviews. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. It goes against our guidelines to offer incentives for reviews. Overpriced! My parents come here to get produce, and they got me into the habit, too. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. We use dedicated people and clever technology to safeguard our platform. Giant Eagle Employee Reviews | Comparably For example, pharmacy business hours are 8a-8p. Giant Eagle Customer Service Complaints Department I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. Giant Eagle refused and told me to contact Columbia. How does that help with a person that wants a grocery list AHEAD of time? In hopes to fix this issue for me and other customers for future. Columbia Sportswear
I did in multiple. 6932 West Central Ave, Toledo, OH 43617. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Giant Eagle Pharmacy caller complaints. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Can the consumer advise which location she is referencing? You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. What happened to integrity and company loyalty. I think i talked to a team lead? Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. It was on a Tuesday. The first transaction that I did online in fact, did go through. 2023 Trustpilot, Inc. All rights reserved. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed The language that was heard today with the front of the store staff was horrible. I didnt see any signs about that. Like im bothe ring you! Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Here clients can delve deep into delicious meals, and tast. I always pump 30 gallons of fuel (their limit for a perks redemption). Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. 4. Thank you. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost.