**Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Partial day closures are considered as a full working day and count towards free time. Press submit when you are done. width: 100% Appointment slots will open 7 days in advance (subject to change). Disputes must be submitted to Maersk within 30 days of the invoice date. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Get updates on terminal schedules and other notices. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Evergreen Enterprises If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. text-align: right; Featured: Christmas Traditions Collection. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. | Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. CLICK HERE Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Please enter container IDs (Maximum 10 Entries). Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Where do I return my empty container? Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Remembers the users default region landing page. When your package is ready do one of the following: For the U.S. Our warehouse is currently experiencing delays. At inland port locations owned by ports (ie. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS vessel tracking, port schedule, access rates of exchange for your selected
Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. } Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. font-size: 15px; This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. This domain is owned by Doubleclick (Google). Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. We refund the returned merchandise within 8 business days of receiving the items. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Port Everglades - first 7:00 AM following vessel departure Activity location codes for demurrage and detention, Submission of release request instructions. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Thanks for your cooperation! however not all transactions will be guaranteed. Start your search for the right partner for your business. Expiry Date: Until further notice Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. display: none; The Cookies Notice will not reappear if the cookie is set. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. The tags are re-editable. Please key in your Shipping Line name for each terminal. text-decoration: none; The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Please login or create an account to access online services. U.S. Department of Commerce About in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Dept. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Finding solutions and creating opportunities is the name of the game. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Refunds are in the Collects IP address of visitors, date/time of visits and visit time. Related Articles. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Our terminal partner websites and additional information on demurrage payment can be found here. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. We do not accept C.O.D. The Northwest Seaport Alliance Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. print button, Terminal Container : 60 containers max. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. .eg-eyebrow-left { Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Please enter container or bill of lading IDs (Maximum 50 Entries). Your online behaviour could be followed by these third parties. COSCO: (866) 502-6726, 614 Terminal Way, General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Tampa - first 8:00 AM following vessel departure. Subscribe for UIIA EMail Notification. Reminder: Appointments are mandatory. Your user specific instructions are to be followed and supersede any instructions published here. Box 2985 Canada - Toronto Empty Container Returns. Copyright 2021 Advent eModal. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 .eg-eyebrow-left { In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Vessel Schedule All rights reserved. Holiday Schedule ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Email Address. of Agriculture The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. } Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Please contact Evergreen at 972-764-1350 for any demurrage questions. } Contact us and we will respond within the next two working days. As a standard, our returns policy is the following: No unauthorized returns will be accepted. } Where do I return my empty container? North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. You may be trying to access this site from a secured browser on the server. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Enter your email address and Password below. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. ATTN: MyEvergreen Returns For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Limited same day appointments will be available for certain transactions. Each appointment therefore is valid for two hours when including grace periods. Newark - first 6:00 AM following container discharge Click EmptyReturns and scroll down until you find your area and size/type. Prevents unauthorised use of login credentials or access of system. Request. Gate Opening Hours The eContainer application will advise where to return an empty container in a given metropolitan location. Click on DnD Calculation tab. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . The tags are re-editable. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Please email tiwyard@everport-terminals.com if you have any questions or. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Free time: Working Days Country: United States You can provide your consent by clicking Accept All. After the search is done, details of appointed depot information will be shown in . It will also provide a re-delivery number should the container be an off-hire or one way. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. We handle a wide variety of cargo. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Here is how to check the appointed depot information for empty container return. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Our team is here to help deliver best-in-class service to our customers. Subscribe Unsubscribe Leave all lists. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. color: #FFF; Allows the user to access multiple applications by using single sign-on. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Weve had a problem submitting your entries, please try again or check back later. Sticky session ID used in load balancers. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. local information. To subscribe to equipment return notifications via email enter your contact information. If you have not, or just want to be sure, you can search the list we . Limited same day appointments will be available for certain transactions. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Direction: Import } Remembers the users tracking preferences on www.oocl.com (e.g. For details how to extend your DnD Free time at destination, click. Empty container return locations Use the below overview to determine where to return empty containers in Canada. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Everport. Pack your return securely, in the original package if possible. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Please enable scripts and reload this page. Appointments will lockout 30 minutes prior to the start of each hour. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Click EmptyReturns and scroll down until you find your area and size/type. CMA CGM: (877) 556-6308 Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. The tags are re-editable. INC. North Reclamation Atea, Subangdaku Terminal Island, CA 90731. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Allows customers to track cargo , check sailing schedules, make bookings, and more. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Ends on the day that the full container is gated-out of the terminal. A platform for our supply partners . By pressing accept you accept such use of cookies. width: 20%; DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Your complete guide to shipping to and from United States of America. Pacific Maritime Association Baltimore - first 8:00 AM following vessel departure }. text-transform: uppercase; Find the right route, get Maersk office locations, discover local solutions, payment options and more. To ensure appointment availability, it is encouraged to place appointments daily by noon. eContainer is the tool which enables easy access to search for empty delivery locations. Empty Return Instructions & Vessel Schedules. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Maher Terminals Customer Service Package Currency: USD We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. This will benefit all trucking companies . UIIA Notification Region. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Please do not arrive without an appointment. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Read more. @media(min-width: 769px) { If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Incorrect email and/or password was entered. } within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. The queue lot will be open during this time to allow truckers to park and create an appointment. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Announcements. Simply enter your chassis, container or booking number to print a copy. Learn more. Empty Container Return. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Need a custom quote or want to discuss your options. width: 80%; Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. eContainer is the tool which enables easy access to search for empty delivery locations. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 form of the original payment, such as credit card or PayPal. Third parties and social media networks also place tracking cookies. display: block; .eg-eyebrow div { However not all transactions will be guaranteed. (10 containers per search) Reset. Import Refrigerated Cargo - CY Deliveries - Price Increase. You should be receiving a notice. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Don't miss out on sales, new arrivals and more. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Do not park on SR 509. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Hover your cursor over the Terminal to see their Shift Definitions. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. voyage, detailed container specification enquiry, carbon calculator, and
deliveries. background: #107661; If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Motor Carrier SCAC. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. 2/27 (https://bit.ly/3IGNRwz) Los Angeles - first 3:00 AM following container discharge Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM.