In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Updated 22/09/2020 10.07 AM (BST). Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Their contact details are at the end of our. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Please visit our Help centre for more support if you have a question about your booking or flight. Currently British Airways does not issue a photo id card to widows and widowers of former staff. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Greater London UB7 0EB |. Need to get in touch with British Airways? AB2CD3. Contact the airport you were in or flying to when you lost your property. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Passengers without a listing will be refused travel. You must check the screen in the office for further information. 2 . Have you already booked? For the most relevant contact details, log in to your Executive Club account. BA has a dress code which is applied to rebate passengers. By using ba.com you agree to the use of cookies. We're sorry your travel experience with us didn't meet your expectations. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Greater London UB7 0EB |. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. British Airways is back on the hiring road. Making staff travel easy and stress-free, like it should be! Your allowance will be in accordance with the type of ticket you are using. 159.65.154.158 Please have your booking reference ready when you call. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. Contacting British Airways - by phone or otherwise. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Sign up for a free account. Your booking reference consists of a combination of 6 letters and numbers e.g. This site is protected by reCAPTCHA and the Google. One laptop bag OR one briefcase OR one handbag. Refund requests may be subject to a servicing fee. If you have an item which exceeds that weight, you must re-pack into separate bags. This point is immediately before Security. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. What ways can I check in? Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . If you are calling from outside the UK the telephone number is +44 (0)161447 5665. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Sean first joined British Airways in 1998, where he began his career as a financial analyst. Eliminating the need for you to check your booking details and request booking services . For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. This will give you your flight status. you have a Case Reference) and are waiting a . The action you just performed triggered the security solution. We have gathered invaluable insider information and tips to help you to get on board. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. BA had begun to bring people back ahead of the. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Fax: +233 (302) 823 233. AB2CD3 How do I find my booking reference? No special service requirement is permitted when travelling on standby travel. Now, we're looking to build on this spirit and passion to make tomorrow . This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Please contact your travel agent directly to discuss your booking. Original review: Nov. 9, 2022. How can I stop them expiring? Please have your booking reference ready when you call. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Smart national dress or company uniform is acceptable in all cabins. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 212 British Airways reviews. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Is there a step-by-step guide I can follow? If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. The majority of our calls are managed by British contact centres. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Heathrow. We'll make sure your comments reach the right person. You may also receive a text message if you have registered your mobile/cell number. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Answer. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Please refer to the FAQ on my.baplc.com for further information. Please include your flight details or booking reference if you have an existing booking. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council When will I get a response from Customer Relations? This is a public forum and we don't recommend that. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Amenity bags will not be given to staff who travel in premium cabins. Flying on a stand-by ticket can be challenging. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Lorem ipsum dolor sit amet consectetur adipisicing elit. This button does not work with screen readers. Looking for a particular British Airways employee's phone or email? To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Enter employee name to find & verify emails, phones, social links, etc. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ?