Other than requiring masks the Cancun airport was operating like it always has. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Also, the liquor choices are really bad. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Please, receive our warmest regards from The Excellence Collection. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Gonzalo and Julio were awesome! Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. What you need to know about Excellence Riviera Cancun & Traveling in Health & Safety Protocols | Covid-19 Info | The Excellence Collection Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Does Excellence Riviera Cancun have airport transportation? Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The staff knew exactly what we needed and got the job done. Excellence Playa Mujeres - Oyster.com Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. All Day Activities and Entertainment - Excellence Riviera Cancun The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! by Adrian updated October 11, 2022, 7:10 pm. There are so many wonderful choices for any food or drink. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Wish I knew these three things before we went.Have fun! Accommodation Details | Air Canada Vacations However, guests are not required to wear a mask anywhere, but there is space available everywhere. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Before you go, Id recommend downloading the Excellence app. Something new, they now take your picture at check-in, probably for security reasons. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Please, receive our warmest regards from The Excellence Collection. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Juan at the martini bar is the best bartender. An extensive gym with a great range of equipment. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Excellence Riviera Cancun is an adults only resort (18 years and over). If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. more. It was handled beautifully with no issues at all. Brands such as Grey Goose, Johnny Walker Black are available. Why Playa Mujeres Should Be Your Next Vacation Destination The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Excellence Riviera Cancun | Best All-Inclusive Honeymoon Resorts If you want a specific liquor, just request it. Located a 25-minute drive from the resort. Claim your listing for free to respond to reviews, update your profile and much more. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. We had the very best time at this resort. Excellence Riviera Cancun - YouTube Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Room: We have done all level of rooms in the past and there is not a bad room in the resort. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club COVID Safety: We are vaccinated, so felt safe traveling. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Always one of our favorite restaurants when we visit Excellence resorts. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 Staff & Service: This is why Excellence is always worth it over other resorts. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Kind of a let down. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. There are several restaurants and none disappoint. The cuisine has so much variety, the drinks are made to the standard you expect. Own or manage this property? 24,051 reviews. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Wonderful!The focus is on keeping you safe. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. It is not necessary. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. There is a lot to be seen in this area of the world. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The entire staff at the resort wore masks the entire time. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. All the house wine is the same at every bar and restaurant and it's really bad. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. You can also put your name in to return later and get a drink or enjoy the live entertainment. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The Green Energy Goals of Our Corporate Social Responsibility in Our We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Stocked Mini-bar with all of the goodies you could ever need. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Also, the water was way too warm for almost all the pools. They even take the time for issues like crunchy bacon vs chewy if you have a preference. Daytime Activities We talk about changes to the resort, our experience. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. more. The other pools were pretty much the same temperature as the air around us. Amazing resort, unparalleled service, and some tips before you head out. While this is a nice reprieve, the numbers remain concerning. Which languages are spoken by the staff at Excellence Riviera Cancun? It means so much when it comes from our guests. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Are there opportunities to exercise at Excellence Riviera Cancun? EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Many people bring their own insulated drinks with built in straws. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. The location of this restaurant is really lovely. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. 18 km From Cancun International Airport. By clicking Accept, you consent to the use of ALL the cookies. The poolside food options are pizza and cheeseburgers. The only downside which was no fault of the resort was the seaweed. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. He remembered our names. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Ensuring proper protocols are in place. Please, receive our warmest regards from The Excellence Collection. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. It is a very positive change when you see how much trash ends up in the ocean. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. So what keeps us coming back? Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor This was a great night out, the food was delicious and the chefs were really entertaining and talented. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. The pools are kept very clean, we noticed the staff doing tests on the water every night. Excellence Riviera Cancun. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice.