Dollywood Reservations during COVID - Pigeon Forge Forum Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. Please call us at (888) 428-6789 for more information. Contact your local chapter to determine if tickets are available. Airlines currently offering travel flexibility Do not cross any fences, chains, landscape areas or other barriers. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. the determination has been made to adjust our COVID-19 requirements. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . We are unable to make exceptions. Rain Checks are not available for Season Passholders. Our family went to Dollywood the first weekend in October for their Harvest festival. Please keep your parking lot receipt to re-enter the toll booths. Space is limited and reservations are highly recommended. Be attentive to your surroundings. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Do not create disruption with behavior that is unruly, disruptive or illegal. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Enhance your visit! These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Show schedules are typically published no later than two weeks in advance, but are still subject to change. We are excited that you are interested in purchasing a new Season Pass! We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Dollywood set for June reopening with coronavirus measures Due to the dynamic movement you may experience on our rides, Apple Watches and other devices may activate their emergency call function. Visa, MasterCard, Discover, American Express, organizational checks & cash. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. We appreciate all of our passholders and have made the renewal process super easy! At this time, masking is optional for employees and guests, regardless of vaccination status. Over the last 30 season . They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Excused Murdaugh juror left a dozen eggs in jury room. The park wqs decorated great and we had a great time. Coronavirus. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Please contact our office at (888) 428-6789 to change your visit date. Just download the Dollywood mobile app for iOS or Android. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Dollywood Gold Season Pass: starts at $204, which is $30 . Delta Air Lines updates its Covid-19 policies after the C.D.C.'s new Theme Parks, Amusement Parks & Water Park Discounts | AAA on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. Social distancing. If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. Tickets must be upgraded on the day of your group's visit only. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Apologies for this! Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. In response to the COVID-19 . more. If you need to return an online purchase, please use our mail-in process. PLEASE READ IT CAREFULLY. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Dollywood is NOT. There are no refunds for partially used tickets. Space is limited, and reservations are highly recommended. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Why Is Getting a Refund From an Online Travel Agency So Hard? Please note that changes may occur at any time, based on available public health information. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Regardless of how well you plan, it's still easy to forget something. From there you can click/tap "View" for your digital ticket pass. Returns and refunds policy templates for online shopping sites Consistent Covid Policy please - Review of Dollywood, Pigeon Forge, TN Click herefor a complete listing of shows and rides available to TimeSaver users. Dollywood reopens during coronavirus pandemic with new safety measures Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Visit ourMilitary Discountpage for information on this discount. Tripadvisor performs checks on reviews. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. Review tags are currently only available for English language reviews. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. while the rest of the group rides the attraction. Commercial photography, videotaping, and recording of any kind is prohibited. Dollywood is committed to providing a safe and enjoyable environment for our guests. We do not accept partial payments or deposits. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. Smoky Mountain Cabin guests can also park for FREE. Simply use the zip code "37863" on the weather website or mobile app of your choice. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. These markings were almost universally ignored and again no reminders were issued. But please let us know if you continue to receive this issue at 1-800-Dollywood. . Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Please ask any host for assistance. No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. I never saw or heard anyone remind visitors to keep their mask on. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. Depending on the time of year, some days at Dollywood can be less crowded than others. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . For your convenience you may have your hand stamped at the exit. Disability license plate or hang tag must be visible. Financial Assistance for Food, Housing, and Bills. Check refunds may take up to 15 business days. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit.